Skip to content

Life by Elio · Legal

Refund Policy

Checkout currently remains in Paddle Sandbox, so no real funds are collected and no monetary refund is created.

Effective August 21, 2026

Sandbox transactions

All current Paddle transactions are tests. They may resemble completed purchases inside the Sandbox dashboard, but they cannot be transferred to a bank account and have no real monetary value.

Test subscriptions may be canceled or changed through the Paddle Sandbox customer portal so the full membership lifecycle can be verified.

Cancellation and member access

A cancellation scheduled for the end of an active billing period does not remove member access early. Access ends when Paddle reports a non-granting status such as canceled, paused or past due.

Deleting a site account does not by itself cancel a Paddle subscription; billing changes should be made through the billing portal.

Before real-money sales

Before Paddle Live is enabled, this policy will be updated with the final operator identity, support contact, refund eligibility, request window and any mandatory consumer rights that apply.

No real-money purchase should be made or represented as available until those details are published and the Live checkout has been separately approved and tested.

For a question about a test transaction, use Work with Elio.